News
FTTP Multi-Gig Hardware Upgrade: 1 Port or 4 Port?
Understand the difference between the two, and whether the four port fits your needs.
Launtel Pricing Update: New 2Gb Plans!
A look into Launtel's new pricing around Accelerate Great 2025!
New step when moving to Launtel
A quick update for anyone joining (or moving) their NBN® service over to Launtel
Information on the first of the nbn™ CPI wholesale price increases.
Understanding the first NBN CPI wholesale price increases and how Launtel is preparing for upcoming network improvements.
Launtel updates pricing following NBN’s agreement with the ACCC
How NBN's new wholesale pricing structure affects Launtel customers and the introduction of grandfathered plans.
Launtel signs on to help bridge the digital divide
Launtel's participation in the SSBI program to provide affordable internet access for families in need.
Updates to Opticomm Low-Balance Procedure with Launtel
Introducing a $20 minimum balance requirement for Opticomm customers due to high connection and churn fees.
Tasmanian business wins Best Internet Provider in Australia…again and again!
Celebrating Launtel's third consecutive year winning Australia's Best Internet Provider award and other national recognition.
Updates to “Introducing Credit Card Transaction Fees” for some transactions on the 1st September 2022
Good news update on credit card transaction fees with reduced charges following discovery of provider overcharging.
Flood Impacts – NSW and QLD
How Launtel responded to the 2022 Queensland and New South Wales floods with customer support and service adjustments.
Festival and Event broadband
How Launtel provides fast broadband and WiFi infrastructure for outdoor events and festivals in remote locations.
What the nbn announcements mean for Launceston
Breaking down recent NBN upgrade announcements and their specific implications for internet infrastructure in Launceston.
NBN’s HFC is a complete dog’s breakfast
A frustrated engineer's detailed critique of the technical problems and provisioning issues plaguing NBN's HFC network.
The nbn emperor’s new Enterprise clothes
Questioning whether NBN's expensive Enterprise Ethernet is being oversold to businesses that would be better served by proper FTTP infrastructure.
Time to get rid of wholesale connection charges
Why outdated wholesale connection charges prevent innovative billing models and should be eliminated in the modern digital era.
Launceston Football Club announces Launtel as new naming sponsor
Launtel becomes the new naming rights sponsor of the Launceston Football Club, supporting grassroots sport in their home community.
Launtel wins the most important award we could hope for!
Celebrating Launtel's recognition as Australia's best internet service provider based on genuine customer feedback and satisfaction.
Enterprise Ethernet – a missed opportunity?
Why NBN's focus on expensive Enterprise Ethernet overlooks the greater need for widespread FTTP upgrades for businesses.
Inbound call outage – a design failure
How Australia's telephone network design flaws prevent effective redundancy and leave businesses vulnerable to carrier outages.
Launtel launches an internet option that’s #FastAF
Introducing Launtel's new FastAF service that guarantees customers the maximum download speeds physically possible on their connection.
COVID-19: “the tracking App”
Examining the privacy trade-offs and technical considerations of Australia's COVID-19 contact tracing app proposal.
How speedtesters lie to you
Why internet speed tests can be misleading and how Australia's infrastructure obsession with speed measurements reflects deeper problems.
Optus 5G and the Seven deal for the Japan Olympics in 4k
Analyzing the controversial exclusive deal between Seven and Optus for 4K Olympic streaming and its implications for consumers.
Turbo charging nbn’s Technology Choice Program
A proposal to accelerate FTTP upgrades by changing the ownership model and incentive structure of NBN's Technology Choice Program.
NBN needs to encourage good RSP behaviour
How NBN's pricing structure should incentivize retail service providers to deliver better customer experiences.
NBNCo boosts CVC a little bit
Why NBN's modest CVC increase for 100Mbps plans won't deliver the performance boost many customers expect.
CVC – why we can’t offer 250Mbps services in Canberra
Explaining how NBN's CVC pricing structure makes high-speed internet services economically unviable in certain markets.
Investment in outdated technology continues unabated
Questioning government priorities that favor traditional infrastructure spending over digital technology investments for the future.
Its Politics as usual in NBN Land
Fact-checking political claims about NBN rollout progress and addressing misleading statements from government ministers.
How NBN intends to reach its revenue goal of $52 per user
Analyzing NBN's strategy to achieve its $52 per user revenue target through CVC overage charges and business services.
NBN: to write down the debt or not?
Examining the debate over whether the government should write down NBN debt and the long-term implications for Australia.
NBN Based Internet Industry in Strife – an update
An update on the predicted industry consolidation as more NBN service providers exit the market due to unsustainable margins.
Time for a government willing to invest in the new economy
A critique of political decisions that have undermined Australia's digital infrastructure and economic competitiveness.
Telstra Outage for ATM’s and EFTPOS
Learning from the Telstra EFTPOS outage and the importance of having backup payment systems for businesses.
Systemic issues with Centrelink and the welfare system
Examining how the welfare system inadvertently creates barriers that prevent people from transitioning back to employment.
Migrating Delays are bad for everyone on FTTN
How delays in migrating special business services to NBN allow big telcos to maintain unfair advantages over smaller competitors.
ACCC needs to take a more human approach
Critiquing the ACCC's overly legalistic approach to telecommunications advertising and the need for more practical consumer protection.
Telecube no longer offering NBN plans
The closure of Telecube demonstrates the financial pressures facing smaller NBN service providers in an unsustainable pricing environment.
FTTP roll out without having to pay for it
Exploring funding mechanisms that could enable widespread FTTP deployment without direct government expenditure.
Prosecuting the case for pure fibre nbn (FTTP)
Making the technical and economic case for why Australia needs a full fibre-to-the-premises NBN rollout.
An election is coming – ask politicians about the NBN
Encouraging citizens to engage with their local politicians about NBN issues and the importance of democratic participation.
Storms are coming | NBN based internet industry in strife
Warning about the financial pressures facing smaller internet service providers as NBN pricing changes threaten industry sustainability.
The Great Game | How NBN has outflanked the telco industry
An analysis of NBN's strategic moves to increase revenue and force retail service providers to pay for better network quality.
Submission to ACCC DTCS 2018 consultation
Launtel's formal submission to the ACCC addressing domestic transmission capacity service pricing and competition issues.
Why internet is slow explained with cars…
A simple car analogy explains why NBN connections can be slow and how network congestion affects your internet speed.
Net Neutrality in Australia
Examining how Australia's competitive ISP landscape affects net neutrality compared to the infrastructure monopolies in the United States.
WiFi for business isn’t a great idea…
Understanding why WiFi performance is declining and the spectrum challenges affecting wireless connectivity in business environments.
Why we run two NBN cables.
How redundant fibre infrastructure protects businesses from costly internet outages when single cables fail.
How to pay for FTTP and fix NBN’s revenue issue.
A creative financing solution to make FTTP upgrades affordable while addressing NBN revenue challenges through bond-like arrangements.
Don’t blame the NBN…it’s not (usually) their fault.
Why most internet and phone problems are actually caused by retail service providers, not the NBN network itself.
Why you should know about a contention ratio on NBN…
Exploring the technical reasons behind slow internet speeds during peak times and what contention ratios mean for your NBN connection.
Fixing the NBN debacle
A detailed analysis of NBN pricing issues and a proposed solution to fix the CVC bandwidth bottleneck affecting internet speeds.
Telco’s love contracts – Maybe you shouldn’t
Understanding why telecommunications providers push term contracts and how they can limit your options when service problems arise.
Let’s think about changing how we change the world…
Launtel explores how businesses can make a meaningful impact on the world while challenging traditional thinking about charity and social responsibility.