Report a Service Outage

Something not working? Let us know and we'll get onto it.

Before you report, it's worth checking whether we already know about the issue you can find all the details of current and past network faults here:

If yours isn't listed, our contact details and operating hours are below, or fill in the form and one of our team will be in touch.

We are proudly Australian owned and operated (like actually), and we'd love to help you any way we can.

Please fill out the form below, or if you'd prefer to chat to a real life person drop us a call on
1800 528 683

Email us
residential@launtel.net.au
business@launtel.net.au

Residential Support
Mon-Fri 8am-10pm
Sat-Sun 9am-5pm

Business Support
Mon-Fri 9am-5pm
Emergency After Hours until 9pm weekdays
and 8pm weekends (AEDT)

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