1. Promotion Details
1.1 The promotion known as the "Devils Free Internet Club" competition (Promotion) is conducted by Launtel Pty Ltd, ABN 34 107 572 341, of 1/3 Herbert St, Invermay TAS 7248 (Promoter).
1.2 The Promotion is open to eligible residents of Australia who meet the entry requirements in clause 3, subject to these Terms and Conditions.
1.3 Information on how to enter and prizes form part of these Terms and Conditions. Participation in the Promotion is deemed acceptance of these Terms and Conditions.
2. Promotional Period
2.1 Entries open 9:00am AEST, 20 August and close 11:59pm AEST, Thursday 24 September 2026 (Entry Period).
2.2 The winner will be drawn at 10:00am AEST, Saturday 26 September 2026 (Draw).
2.3 This Promotion may recur annually (in each AFL Grand Final year) until the Tasmania Devils men's team wins its first AFL premiership. Each annual draw is a separate promotion, and these Terms and Conditions apply to the entry period stated above only. Entrants must re-enter for each new annual draw as set out in clause 4.
2.4 Discontinuation of Promotion Launtel reserves the right, in its sole discretion, to discontinue this Promotion (including any future annual iteration under clause 2.3) at any time and without notice, including before the Tasmania Devils men's team wins its first AFL premiership. If Launtel discontinues the Promotion
(a) no further annual Entry Periods or Draws will be conducted;
(b) this will not affect the entitlement of any Winner from a prior annual Draw to receive their free service up to the value of the original prize, on the terms set out in these Conditions or as otherwise notified to that Winner at the time of their win; and
(c) Launtel will have no liability to any person for discontinuing the Promotion, other than honouring the entitlements of existing Winners under clause 2.4(b).
3. Eligibility
3.1 Entry is open to: (a) new customers who sign up to a Launtel residential internet plan using promo code DEVILS during the Entry Period, at a serviceable address, and who meet Launtel's standard credit and identity checks (New Customer Entrants); and (b) existing Launtel residential customers with an active account in good standing who complete the official entry form during the Entry Period (Existing Customer Entrants).
3.2 Entrants must be 18 years of age or older.
3.3 Directors, officers, employees, contractors and agents of the Promoter, its related bodies corporate, and their immediate families, are not eligible to enter.
3.4 The Promotion is open to residential customers only. Business accounts are not eligible.
3.5 Entrants who signed up using promo code DEVILS are automatically entered and must not also submit the entry form. Submitting both does not create a second entry (see clause 5).
4. How to Enter
New customers: 4.1 Sign up to an eligible Launtel residential plan using promo code DEVILS at launtel.net.au before the Entry Period closes. No entry form is required — an eligible, completed sign-up during the Entry Period automatically constitutes one entry into the Draw connected with that sign-up.
Existing customers: 4.2 Complete the official entry form at launtel.net.au/promos/devils using the name, email and phone number associated with your active Launtel account, before the Entry Period closes.
4.3 Existing customers must enter again for each new annual Draw (clause 2.3). Entry into a prior year's Draw does not carry forward.
4.4 Incomplete, illegible, corrupted, late or misdirected entries will be deemed invalid and will not be considered.
5. Limit on Entries
5.1 One entry per customer/account per Draw, regardless of entry method. Multiple accounts, addresses or entry attempts by the same individual or household will be treated as a single entry at the Promoter's discretion.
5.2 The Promoter reserves the right to disqualify any entrant it reasonably believes has attempted to circumvent this limit (e.g., through multiple accounts or fraudulent sign-ups).
6. The Prize
6.1 The winner will receive a daily account credit equal to the Promoter's then-current standard daily rate for its 1000/100 Mbps FTTP plan, applied to the winner's account each day, for as long as the winner maintains an active, compliant residential account within Launtel's serviceable footprint, until the Tasmania Devils men's team wins an AFL premiership. There is no limit on the number of years or total dollar value of the credit — it continues indefinitely until a Devils premiership is won.
6.2 If the winner is on a plan with a daily rate higher than the 1000/100 Mbps FTTP rate, the credit will cover up to that amount only and the winner remains responsible for paying the difference. If the winner chooses a plan with a daily rate lower than the 1000/100 Mbps FTTP rate, the credit is still capped at that lower plan's daily rate — the winner does not receive the difference in cash or credit, and the value of the credit is not transferable to top up other charges.
6.3 As at the date of this Promotion, the Promoter's standard retail daily rate for its 1000/100 Mbps FTTP plan is $4.60 per day (approx. $1,606 per year). This is the Promoter's undiscounted retail price and is not based on wholesale, cost, or any discounted or promotional rate. This rate may increase over time (e.g. due to inflation or cost changes), and the daily credit applied in any given year will always be the retail rate in effect at that time — the value of the prize is not fixed and may rise in later years.
6.4 The prize is not transferable, not exchangeable, and not redeemable for cash, in whole or in part.
6.5 If the winner relocates outside Launtel's serviceable area, downgrades to a business account, or their account falls into arrears or is cancelled, the prize (or its remaining balance) will cease and will not be reinstated, except at the Promoter's sole discretion.
6.6 The prize is tied to the specific Launtel account and email address the winner used to enter the Promotion. If the winner cancels that account and signs up again — whether under the same or a different email address — the prize does not carry over to the new account. The winner's residential address and phone number on the account may change during the life of the prize without affecting their eligibility, provided the same account and email address remain active and the service address stays within Launtel's serviceable footprint.
6.7 Because a new winner is drawn each year under clause 2.3, there may be multiple winners from different years receiving the daily credit at the same time. Each winner's credit continues independently under these Terms until the "Free Internet Club" is closed under clause 6.8.
6.8 If and when the Tasmania Devils men's team wins an AFL premiership, the Promotion (referred to as the "Free Internet Club") will close. All current winners and all previous winners still receiving the daily credit at that time will be entitled to one further, final year of the daily credit from the date the premiership is confirmed, after which the credit will cease for all winners and no further annual draws will be conducted.
7. Draw and Notification
7.1 The winner will be selected by random draw from all eligible entries at the time and date stated in clause 2.2, at the Promoter's office, 1/3 Herbert St, Invermay TAS 7248.
7.2 The winner will be notified via the contact details provided at entry (or associated with their Launtel account) and announced publicly on Launtel's social media channels from 10:00am AEST, Saturday 26 September 2026.
7.3 If the winner cannot be contacted, or does not respond/claim the prize, within 7 days of the Draw, the Promoter reserves the right to conduct a redraw, subject to any applicable state or territory regulations.
7.4 The draw will be performed by the Head of Platforms who will consolidate all entry data and use a random number generator (RNG) to select the winner. The draw will be witnessed by the Executive Officer, Head of Marketing, and Head of Platforms. The Promoter will maintain a record of the entrant list snapshot, exclusions, the draw result, and the witnesses for a period of 10 years.
7.5 The Promoter's decision in relation to any aspect of the Promotion is final and binding, and no correspondence will be entered into.
8. New Customer Sign-Up Offer — Additional Terms
The following applies to the sign-up incentive offered to New Customer Entrants under clause 4.1, separate to and in addition to the competition entry itself. These conditions must be displayed clearly and prominently alongside any advertising of the offer.
8.1 New customers signing up with promo code DEVILS during the Entry Period will also receive: (a) 7 days free service from activation; (b) discounted daily rates for 180 days from activation, reverting to standard daily rates thereafter; and (c) a $25 account credit, subject to the account remaining active for a minimum of 30 consecutive days and accruing at least $100 in daily service charges from activation. The $25 credit will not be applied until both conditions are met, and will not be paid or credited if the account is cancelled beforehand.
8.2 The $25 credit is not redeemable for cash, cannot be transferred to another account, and can only be applied against Launtel service charges.
8.3 This sign-up offer is available once per new residential customer and cannot be combined with any other new-customer or referral offer unless stated otherwise by the Promoter.
8.4 Standard Launtel terms of service, pricing and eligibility (including serviceability checks and credit assessment) continue to apply to the underlying service.
9. Privacy
9.1 By entering, entrants consent to the Promoter collecting and using their personal information (name, email, phone number, and account details) to conduct the Promotion, including verifying eligibility, contacting entrants and the winner, and complying with any regulatory reporting requirements.
9.2 The Promoter will handle personal information in accordance with its Privacy Policy, available at Privacy Policy. Winners consent to their name being published on Launtel's social media channels as part of the winner announcement.
10. General Conditions
10.1 The Promoter reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entrant who submits an entry not in accordance with these Terms and Conditions, or who tampers with the entry process.
10.2 The Promoter is not responsible for any technical malfunction, error, or failure of the entry form, website, network or telecommunications systems that may affect an entrant's ability to enter.
10.3 To the extent permitted by law, the Promoter excludes liability for any loss (including indirect or consequential loss), damage, personal injury or death arising from participation in the Promotion or acceptance of the prize, except where such liability cannot be excluded by law (including under the Australian Consumer Law).
10.4 If this Promotion is interfered with in any way, or is not capable of being conducted as reasonably anticipated due to any reason beyond the Promoter's control, including but not limited to technical difficulties or unauthorised intervention, the Promoter reserves the right to modify, suspend, terminate or cancel the Promotion, subject to any written directions from a regulatory authority.
10.5 These Terms and Conditions are governed by the laws of Tasmania, Australia.
10.6 This Promotion does not require permits in NT, ACT, or SA as the prize value is below the threshold for these territories.
10.7 Enquiries about the Promotion can be directed to residential@launtel.net.au or 1800 528 683.